RoundTally Support

Your window cleaning round — order, schedule and payments — kept on your phone, working fully offline.

Contact

Email: kkhdevs@gmail.com

Please include the app version, device model, iOS version, and the steps to reproduce a problem. Never include your customers' personal details in a support email.

Frequently asked questions

• Where is my round list stored?
  On this device only. RoundTally has no account and no server — your list never leaves your phone.
• How do I back up or move my round?
  Settings > Export list (CSV) or Full backup (JSON). The CSV opens in any spreadsheet; the JSON restores everything via Settings > Import / Restore.
• How does the schedule work?
  Each customer has a frequency (e.g. every 4 or 8 weeks). The next visit is counted from the last completed clean, so a rainy week just shifts things — it never resets your round.
• A customer shows as overdue — is that a problem?
  No. Overdue just means the due date has passed. They stay in today's round until you clean or push them.
• Why does a house not appear on the map?
  Address lookup needs a connection and can occasionally fail. The customer still works everywhere else — open their page and retry the lookup when online.
• How do I delete everything?
  Settings > Delete all data. This permanently removes your list, payments and settings from the device.

Policies

Privacy Policy